Specialty Artist - MAC

Ulta Beauty, Inc. • Aurora, CO

11d • Onsite

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by understanding guests’ needs, helping them choose and purchase merchandise, and maintaining store standards for cleanliness and replenishment. The role represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and operational procedures and compliance. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The artist delivers personalized makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations. They build guest relationships and a MAC clientele, support appointments and in-store events, share brand and product knowledge, and work with store associates and MAC brand partners. They also maintain the assigned work area, testers, displays, inventory, and cleanliness; follow company and brand standards; and protect company assets. The role requires a flexible schedule that includes days, evenings, weekends, and holidays, and attendance at brand-sponsored training.

Requirements

• High school diploma preferred.
• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored training.

Nice To Haves

• Cosmetics artistry experience preferred.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for sales, guest loyalty, omnichannel, and retail shrink.
• Build and maintain guest relationships, keep an active preferred guest list, and follow up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Conduct professional-caliber makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations to MAC and Ulta Beauty standards.
• Study and practice Skill Certification requirements and complete appropriate skill sets within the specified time frame.
• Stay informed about promotions and marketing initiatives and share them with guests.
• Book appointments and support services and in-store events that deliver guest experiences and sales results.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment for teammates, peers, and internal and external guests.
• Share information about the guest loyalty program, credit, and the Ulta Beauty app.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trends, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners through required training and execution of events and promotions.
• Participate in ongoing brand and category training and professional development.
• Collaborate with managers and associates throughout the store to help grow the business.
• Know and follow Ulta Beauty policies, procedures, and standards.
• Follow the Ulta Beauty and MAC dress code, including wearing brand assets as directed.
• Keep the assigned work area replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
• Maintain store and MAC operational standards, participate in the MAC recycling program, and keep the MAC area and other assigned areas clean.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company- and brand-provided technology and practices.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED