Specialty Artist - MAC

Ulta Beauty, Inc.•Abilene, TX

18d

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by engaging guests, identifying their needs, and assisting with merchandise selection and purchases. The role maintains store standards such as cleanliness and replenishment, represents Ulta Beauty and MAC, and supports the Experience Manager through sales and service performance, guest service and associate culture, and operational compliance. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge. The Specialty Artist builds customer relationships, provides personalized makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations, and supports appointments and in-store events. The role also maintains an active MAC clientele portfolio, shares product and trend knowledge, participates in trainings, and collaborates with store teams and MAC brand partners. Operational duties include following company and brand policies and dress standards; maintaining product displays, testers, cleanliness, and replenishment; participating in resets, planograms, inventory, and shipment processing; and protecting company assets through loss-prevention practices. The schedule is flexible and includes days, evenings, weekends, and holidays, as well as required brand-sponsored trainings.

Requirements

Cosmetology or demonstrator license where required by state law.
Significant competency in sales, products, and service.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
Strong verbal communication and interpersonal skills.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to attend brand-sponsored trainings.

Nice To Haves

High school diploma.
Cosmetics artistry experience.

Responsibilities

Meet or exceed MAC brand sales and service goals and contribute to store goals for sales, guest loyalty, omni-channel performance, and retail shrink.
Build and maintain guest relationships, follow up on inquiries, and maintain an active preferred guest list and MAC clientele portfolio.
Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
Conduct professional-caliber makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations according to MAC and Ulta Beauty standards.
Study and practice Skill Certification requirements and complete appropriate skill sets within specified time frames.
Stay informed about promotions and marketing initiatives and communicate them to guests.
Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
Stay informed about industry trends, products, services, ingredients, and benefits.
Maintain prompt, regular attendance and contribute to an inclusive environment for teammates, peers, and guests.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
Maintain relationships with MAC brand partners by attending required training and supporting in-store events and promotions.
Participate in ongoing brand and category training and collaborate with store managers and associates to grow the business.
Follow Ulta Beauty policies, procedures, standards, and the Ulta Beauty and MAC dress code.
Keep the assigned work area replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
Maintain store and MAC operational standards, participate in the MAC recycling program, and keep assigned areas clean.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using provided technology and best practices.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks and assigned duties.