Specialty Artist - MAC

Ulta Beauty, Inc. • Glen Allen, VA

2d • Onsite

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guests’ individual needs and assisting with product selection and purchases. The role maintains store standards for cleanliness and replenishment and represents Ulta Beauty and MAC’s image, products, and culture. The artist supports the Experience Manager through a focus on performance, people, and process, using professional-caliber makeup artistry, exceptional guest service, and product knowledge.

The position involves meeting MAC sales and service goals; building guest relationships and a clientele portfolio; providing makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations; supporting appointments and in-store events; and staying informed about products, promotions, trends, and services. It also includes contributing to an inclusive store environment, participating in training, collaborating with store teams, following company and brand policies, maintaining displays and testers, supporting inventory and shipment tasks, and protecting company assets.

The role requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as attendance at brand-sponsored trainings. Working conditions involve frequent mobility and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects.

Requirements

• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Nice To Haves

• High school diploma.
• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
• Build and maintain guest relationships, maintain contact with a growing preferred guest list, and follow up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Conduct professional-caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations according to MAC and Ulta Beauty standards.
• Study and practice Skill Certification requirements and complete applicable skill sets within the specified timeframe.
• Stay informed about and communicate promotions and marketing initiatives across the brand and store.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Stay informed about industry trends, products, services, ingredients, and benefits to better serve guests.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and internal and external guests.
• Share information about the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Build relationships with MAC brand partners through required training and the execution of events and promotions.
• Participate in ongoing brand and category training to support professional development and MAC sales performance.
• Collaborate with managers and associates across the store to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards, and adhere to the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced, and ensure testers are available and maintained to hygiene standards.
• Maintain store and MAC operational standards and cleanliness, including participation in the MAC recycling program and upkeep of assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company-provided technology and best practices.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off and health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed