Specialty Artist - MAC

Ulta Beauty, Inc. • Terrell, TX

20d • Onsite

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guest needs, helping guests select and purchase merchandise, and maintaining store standards for cleanliness and replenishment. The artist represents Ulta Beauty and MAC to guests and supports the Experience Manager through a focus on performance, people, and process. The role requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The position includes meeting sales and service goals, building guest relationships and clientele, providing makeup demonstrations, applications and lessons, conducting skincare analyses, and supporting appointments, services, promotions, and in-store events. The artist also maintains product displays and testers, supports merchandising and inventory activities, follows operating and loss-prevention standards, participates in training, and helps maintain the MAC area and other assigned areas of the store.

Requirements

• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Attend brand-sponsored trainings.

Nice To Haves

• High school diploma.
• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel, and retail shrink.
• Build and maintain guest relationships, keep an active preferred guest list, and follow up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Conduct professional-caliber makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations to MAC and Ulta Beauty standards.
• Study and practice required skill certifications and complete appropriate skill sets within specified time frames.
• Stay informed about and communicate promotions and marketing initiatives across the store.
• Book appointments and support services and in-store events that enhance the guest experience and meet sales goals.
• Keep informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Share information about the guest loyalty program, credit, and Ulta Beauty app with guests.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners by participating in required training and executing in-store events and promotions.
• Participate in ongoing brand and category training to support professional development and MAC sales performance.
• Collaborate with managers and associates to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards, as well as the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers according to hygiene standards.
• Maintain store and MAC operational standards and cleanliness, participate in the MAC recycling program, and clean assigned areas as needed.
• Assist with merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company-provided technology and best practices.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED