Specialty Artist - MAC

Ulta Beauty, Inc. • Owings Mills, MD

4d • Onsite

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by understanding guests’ needs, helping them select and purchase merchandise, and maintaining store standards such as cleanliness and replenishment. The role represents Ulta Beauty and MAC, supports the Experience Manager, and focuses on sales and service performance, guest experience and associate culture, and operational procedures and compliance. It calls for professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Specialty Artist provides makeup demonstrations, applications and lessons, skincare analyses, and product demonstrations; builds guest relationships and clientele; supports appointments, promotions, and in-store events; and contributes to MAC brand sales and store goals. The position also involves ongoing training, collaboration with store associates and brand partners, replenishment and maintenance of the work area, operational tasks, and adherence to Ulta Beauty and MAC standards and policies.

Requirements

• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.
• Ability to meet the stated physical demands, including frequent mobility and standing, bending, reaching, pulling, pushing, and twisting, and continuous lifting or moving of up to 10 pounds and coordination and manipulation of objects.

Nice To Haves

• High school diploma.
• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
• Build and maintain guest relationships, keep in contact with a preferred guest list, and follow up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products and services.
• Conduct professional-caliber makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations to brand standards.
• Study and practice skill certification requirements and complete appropriate skill sets within the specified time frames.
• Stay informed about promotions and marketing initiatives and communicate them to guests.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners through required trainings and participation in events and promotions.
• Participate in ongoing brand and category training and professional development.
• Collaborate with store managers and associates to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards, as well as the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers according to hygiene standards.
• Maintain store and MAC operational standards, cleanliness, and participation in the MAC recycling program.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company-provided technology and best practices.
• Protect company assets by following loss prevention practices and providing guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed