Specialty Artist - MAC

Ulta Beauty, Inc. • Alameda, CA

3d

About The Position

The Specialty Artist – MAC maximizes sales in the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guest needs, assisting with merchandise selection and purchases, and maintaining store standards. The role represents Ulta Beauty and MAC and supports the Experience Manager through sales and service performance, guest service and associate culture, and compliance with operating procedures. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The position delivers personalized makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations; builds guest relationships and clientele; supports appointments, services, and in-store events; and stays informed about products, trends, and promotions. It also maintains the MAC area and assigned store areas, replenishes and displays merchandise, follows hygiene and loss-prevention practices, participates in inventory and shipment tasks, and attends brand training. The schedule is flexible and includes days, evenings, weekends, and holidays. The pay range is $20.00–$30.00 per hour, with exact pay based on relevant factors. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Ability to demonstrate significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to meet the physical demands of frequent mobility, standing, bending, reaching, pulling, pushing, twisting, lifting or moving up to 10 pounds, and continuous coordination and manipulation of objects during a shift.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel, and retail shrink.
• Build and maintain guest relationships through active contact with existing and prospective clientele and follow-up on inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Conduct makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations to MAC and Ulta Beauty standards.
• Study and practice Skill Certification requirements and complete appropriate skill sets within specified time frames.
• Stay informed about promotions and marketing initiatives and communicate them to guests.
• Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trends, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners through required training and execution of events and promotions.
• Participate in ongoing brand and category education.
• Collaborate with store managers and associates to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards, as well as the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers in compliance with hygiene standards.
• Maintain store and MAC operational standards and cleanliness, including participation in the MAC recycling program.
• Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using provided technology and best practices.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.
• Work a flexible schedule that includes days, evenings, weekends, and holidays, and attend brand-sponsored trainings.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions are eligible for dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED