Specialty Artist - MAC

Ulta Beauty, Inc. • Tulsa, OK

8h • Onsite

About The Position

The Specialty Artist – MAC maximizes sales in the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guests’ needs, helping them select and purchase merchandise, and maintaining store standards for cleanliness and replenishment. The role represents Ulta Beauty and MAC to guests and supports the Experience Manager through a focus on sales and in-store events, guest service and associate culture, operating procedures, and compliance. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Specialty Artist provides personalized makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations. The role builds guest relationships and clientele, supports brand promotions, appointments, and events, stays informed about products and industry trends, and collaborates with store teams. It also maintains merchandise presentation and testers, supports inventory and shipment activities, follows operating and loss-prevention standards, and maintains cleanliness in assigned areas.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Demonstrates significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Able to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Attend brand-sponsored trainings.
• Frequent mobility during shifts; frequent standing, bending, reaching, pulling, pushing, and twisting.
• Continuous lifting and/or moving of up to 10 pounds during shifts.
• Continuous coordination and manipulation of objects during shifts.

Nice To Haves

• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel, and retail shrink.
• Build and maintain customer relationships, keep in contact with a growing preferred guest list, and follow up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Conduct professional makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations in accordance with MAC and Ulta Beauty standards.
• Study and practice skill certification requirements and complete appropriate skill sets within specified timeframes.
• Stay informed about brand and store promotions and marketing initiatives and communicate them to guests.
• Book appointments and support services and in-store events that deliver guest experiences and meet sales goals.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Explain the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners by attending required training and supporting in-store events and promotions.
• Participate in ongoing brand and category education and professional development.
• Collaborate with managers and associates throughout the store to help grow the business.
• Follow Ulta Beauty policies, procedures, standards, and the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
• Maintain store and MAC operational standards and cleanliness, including participating in the MAC recycling program and cleaning assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using provided technology and best practices.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Perform other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED