Specialty Artist - MAC

Ulta Beauty, Inc.•Irving, TX

21d•Onsite

About The Position

The Specialty Artist – MAC maximizes sales for the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guests’ needs, assisting with merchandise selection and purchases, and maintaining store standards for cleanliness and replenishment. The role represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and operating procedures and compliance. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge. The Specialty Artist delivers personalized makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations. The role builds guest relationships and clientele, supports appointments and in-store events, stays informed about products and trends, and collaborates with store associates and MAC brand partners. It also maintains the MAC area and assigned store areas, replenishes and presents merchandise, follows hygiene and operational standards, participates in inventory and merchandising tasks, and protects company assets. The position requires a flexible schedule that may include days, evenings, weekends, and holidays, as well as attendance at brand-sponsored trainings. Working conditions include frequent mobility and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. Ulta Beauty states that it is an equal opportunity employer and encourages applicants from underrepresented backgrounds.

Requirements

High school diploma is preferred.
Cosmetology or demonstrator license where required by state law.
Demonstrated competency in sales, products, and service.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
Strong verbal communication and interpersonal skills.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to attend brand-sponsored trainings.
Ability to meet the described physical demands of the role, including frequent mobility and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects.

Nice To Haves

Cosmetics artistry experience.

Responsibilities

Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel, and retail shrink.
Build and maintain guest relationships, keep an active preferred guest list, and follow up on guest inquiries.
Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
Conduct professional-caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations to MAC and Ulta Beauty standards.
Study and practice Skill Certification requirements and complete appropriate skill sets within the specified time frames.
Stay informed about and communicate brand and store promotions and marketing initiatives.
Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt, regular attendance.
Contribute to an inclusive environment supporting teammates, peers, and guests.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests on the salesfloor.
Maintain and update an active MAC clientele portfolio.
Represent Ulta Beauty and MAC by sharing product knowledge, makeup application techniques, trends, and MAC programs and philosophies, including Back to MAC.
Maintain relationships with MAC brand partners through required training and the execution of events and promotions.
Participate in ongoing brand and category training and professional development.
Collaborate with managers and associates throughout the store to help grow the business.
Follow Ulta Beauty policies, procedures, and standards.
Follow the Ulta Beauty and MAC dress code, including wearing brand assets as directed.
Replenish, sign, and face the assigned work area and maintain testers according to hygiene standards.
Maintain store and MAC operational standards and cleanliness, participate in the MAC recycling program, and maintain assigned areas.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company-provided technology and practices.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.