Specialty Artist - MAC

Ulta Beauty, Inc. • Woodbury, MN

6d • Onsite

About The Position

The Specialty Artist – MAC maximizes sales in the MAC brand, including color cosmetics, skincare, and fragrance, by identifying guests’ needs, helping them select and purchase merchandise, and maintaining store standards such as cleanliness and replenishment. The role represents Ulta Beauty and MAC and supports the Experience Manager through sales and service performance, guest service and associate culture, and adherence to operating procedures and compliance standards. It requires professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge.

The position combines personalized makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations with sales, client relationship building, in-store events, training, and operational work. It also includes maintaining the MAC area and assigned store areas, supporting inventory and merchandising processes, and following company and brand standards.

Requirements

• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Nice To Haves

• High school diploma.
• Cosmetics artistry experience.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
• Build customer relationships by maintaining contact with existing guests and a growing preferred guest list and following up on guest inquiries.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Conduct professional-caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations according to MAC and Ulta Beauty standards.
• Study and practice Skill Certification requirements and complete appropriate skill sets within required time frames.
• Stay informed about promotions and marketing initiatives and share them with guests.
• Book appointments and support services and in-store events that provide a strong guest experience and meet sales goals.
• Keep informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment for teammates, peers, and guests.
• Share information about the guest loyalty program, credit, and the Ulta Beauty app with guests.
• Maintain and update an active MAC clientele portfolio.
• Represent Ulta Beauty and MAC by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
• Maintain relationships with MAC brand partners by attending required training and executing in-store events and promotions.
• Participate in ongoing brand and category training for professional development and sales performance.
• Collaborate with store managers and associates to help grow the business.
• Follow Ulta Beauty policies, procedures, and standards, as well as the Ulta Beauty and MAC dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
• Maintain store and MAC operational standards and cleanliness, including participation in the MAC recycling program and upkeep of assigned areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company- and brand-provided technology and best practices.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED