Specialty Artist - MAC

Ulta Beauty, Inc.•Ammon, ID

15d•Onsite

About The Position

The Specialty Artist – MAC maximizes sales in the MAC brand, including color cosmetics, skincare, and fragrance. The role engages guests to understand their individual needs, helps them select and purchase merchandise, and maintains store standards, including cleanliness and replenishment. The artist represents Ulta Beauty and MAC to guests and supports the Experience Manager through sales and service performance, guest service and associate culture, and operating procedures and compliance. Professional-caliber makeup artistry, exceptional guest service, and the ability to learn and communicate product knowledge are required for the role. The position provides personalized makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations; builds guest relationships and clientele; supports appointments, services, and in-store events; and shares product, trend, promotion, loyalty-program, and brand-program knowledge. It also includes maintaining merchandise and testers, following brand and store standards, supporting inventory and shipment processes, participating in training, and helping maintain the cleanliness and operational standards of the store and MAC area. The schedule is flexible and includes days, evenings, weekends, and holidays. The position involves frequent movement and standing, bending, reaching, pulling, pushing, and twisting, as well as continuous lifting or moving of up to 10 pounds and coordination and manipulation of objects.

Requirements

High school diploma is preferred.
Cosmetology or demonstrator license where required by state law.
Demonstrated competency in sales, products, and service.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
Strong verbal communication and interpersonal skills.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to attend brand-sponsored trainings.
Ability to meet the stated physical demands, including frequent mobility and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects.

Nice To Haves

Cosmetics artistry experience.

Responsibilities

Meet or exceed MAC brand sales and service goals and contribute to store goals for retail and service sales, guest loyalty, omni-channel, and retail shrink.
Build and maintain guest relationships, keep active contact with a preferred guest list, and follow up on guest inquiries.
Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
Conduct makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations in accordance with MAC and Ulta Beauty standards.
Study and practice skill certification requirements and complete appropriate skill sets within the specified timeframe.
Stay informed about promotions and marketing initiatives and inform guests about them.
Book appointments and support services and in-store events that deliver guest experiences and meet sales goals.
Keep informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt, regular attendance.
Contribute to an inclusive environment for teammates, peers, and internal and external guests.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Maintain and update an active MAC clientele portfolio.
Represent Ulta Beauty and MAC as a brand ambassador by sharing product knowledge, makeup techniques, trend information, and MAC programs and philosophies, including Back to MAC.
Maintain relationships with MAC brand partners by attending required training and executing in-store events and promotions.
Participate in ongoing brand and category training to support professional development and MAC sales performance.
Collaborate with store managers and associates to help grow the business.
Follow Ulta Beauty policies, procedures, and standards, as well as the Ulta Beauty and MAC dress code.
Keep the assigned work area replenished, signed, and faced, and maintain testers according to hygiene standards.
Maintain store and MAC operational standards and cleanliness, including participating in the MAC recycling program and cleaning assigned areas.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using provided technology and best practices.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.