About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. Acting as the central account manager, the role drives product demand and coordinates relevant field teams to address account needs. The position focuses on accounts in a defined geography and designated marketplace, including access, pull-through, reimbursement, site-of-care options, and coordination with patient services and market access teams. The role develops territory business plans to meet or exceed annual sales goals, promotes UPLIZNA within approved labeling and applicable legal, regulatory, and ethical guidelines, and builds customer relationships by understanding and communicating account needs. The Specialty Account Manager provides timely and accurate territory activity reporting and feedback to leadership and internal teams, manages an assigned promotional and operational budget, attends medical congresses and society meetings as needed, and completes required training and administrative duties. The role requires approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.

Requirements

  • For Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
  • Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional and proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage accounts within an assigned territory.
  • Act as the central account manager, driving product demand and coordinating relevant field teams to address account needs.
  • Develop a territory business plan aimed at achieving and exceeding annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with industry and corporate legal, regulatory, and ethical guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
  • Build customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
  • Coordinate between accounts and Amgen field teams to support the full range of account needs.
  • Work closely with patient services and market access team members and understand their roles in achieving business goals.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Provide accurate and timely reports of territory activity and feedback about changing conditions and results to sales and business unit leadership, colleagues, and internal departments.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
  • Adhere to company compliance policies and guidelines, including the PhRMA code.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities as requested by the company.

Benefits

  • Comprehensive employee benefits package, including group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
  • Retirement and Savings Plan with generous company contributions.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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