About The Position

Amgen is hiring a Specialty Account Manager for UPLIZNA in rare disease neurology. The role represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. The Specialty Account Manager serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. The role develops and executes a territory business plan to achieve sales goals; promotes UPLIZNA within its approved labeling and applicable legal, regulatory, and industry guidelines; and coordinates with stakeholders on access, product pull-through, and reimbursement. It builds customer relationships, communicates account needs to internal teams, educates healthcare professionals and office staff about disease state, product information, and site-of-care options, and provides timely and accurate territory updates. The position also attends medical congresses and society meetings as needed, manages assigned promotional and operational budgets, completes company training and administrative duties, and contributes to a high-performance team.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

  • Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage the assigned territory and accounts.
  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in compliance with industry and company legal, regulatory, and ethical guidelines.
  • Coordinate with stakeholders and matrix team members to address access, pull-through, and reimbursement issues.
  • Build customer relationships by understanding customer needs and communicating them to other team members.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and promptly as directed by management.
  • Educate target customers on disease state and product information to drive product demand.
  • Provide feedback to sales and business unit leadership, colleagues, and internal departments about market changes and results.
  • Work with patient services and market access team members to achieve business goals.
  • Coordinate between accounts and relevant Amgen field teams to address account needs.
  • Educate healthcare professionals and office staff on site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within assigned promotional and operational budgets and maximize use of approved resources.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or sales-based incentive plan for field sales representatives.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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