Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Burbank, CA

Amgen•Burbank, CA

12d•$145,311 - $215,025

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The role serves as the central account manager for designated accounts, driving product demand and coordinating relevant field teams to address account needs. The position develops territory business plans to meet and exceed sales goals, promotes UPLIZNA within its approved labeling and applicable legal and regulatory guidelines, and works with stakeholders to address access, pull-through, reimbursement, and site-of-care needs. The manager builds customer relationships, communicates account needs and territory activity, provides market feedback to internal teams, and collaborates with patient services and market access colleagues. The role also involves attending medical congresses and society meetings as needed, managing assigned promotional and operational budgets, completing training and administrative duties, and contributing to a high-performance team. Travel is approximately 80%, depending on territory, with some overnight and weekend commitments.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage the assigned territory.
Develop and execute a comprehensive territory business plan to achieve or exceed annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with industry and corporate legal, regulatory, and compliance guidelines, including the PhRMA Code.
Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
Build customer relationships by understanding customer needs and goals and communicating them to team members.
Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
Communicate territory activity accurately and promptly, and provide feedback about market changes and results to leadership, colleagues, and internal departments.
Work closely with patient services and market access team members to achieve business goals.
Coordinate with accounts and relevant Amgen field teams to support account needs.
Educate healthcare professionals and office staff about site-of-care options.
Attend medical congresses and society meetings as needed.
Manage efforts within assigned promotional and operational budgets and maximize use of approved resources.
Complete Company training and administrative duties accurately and on time.
Contribute as a member of a high-performance team and perform other tasks and responsibilities as requested by the Company.

Benefits

Health and welfare plans for employees and eligible dependents.
Retirement and savings plan with company contributions.
Medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or sales-based incentive plan for field sales representatives.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.