Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Burbank, CA

Amgen•Thousand Oaks, CA

11d•$145,311 - $215,025

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages assigned territory accounts. Serving as the central account manager for a defined geography, the role drives product demand and coordinates Amgen field teams to address account needs. The position develops and executes a territory business plan to meet or exceed annual sales goals, promotes UPLIZNA within approved labeling and applicable legal, regulatory, and industry guidelines, and works with stakeholders to address access, pull-through, and reimbursement issues. The role builds customer relationships by understanding account needs and communicating them to internal teams. It educates healthcare professionals and office staff about disease state, product information, and site-of-care options; collaborates with patient services and market access colleagues; and provides timely, accurate territory updates and feedback to leadership and internal departments. The position also manages assigned promotional and operational budgets, attends medical congresses and society meetings as needed, completes required training and administrative work, and contributes to a high-performance team. The role is based in the Burbank, California territory and requires approximately 80% travel, which may vary by territory and may include overnight stays and weekend commitments. The expected annual salary range is $145,311–$196,597 for Account Manager – Level 4 and $158,931–$215,025 for Specialty Account Manager – Level 5. Amgen offers employee benefits, retirement and savings plans, a discretionary annual bonus or field-sales incentive plan, stock-based long-term incentives, time-off plans, company-wide shutdowns, and flexible work models where possible.

Requirements

For Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years of such experience.
Approximately 80% travel, which may vary by territory and include overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account-management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage assigned territory accounts.
Act as the central account manager for accounts in a designated geography, driving product demand and coordinating relevant field teams to address account needs.
Develop and implement a comprehensive territory business plan to achieve or exceed annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with applicable industry, legal, regulatory, and corporate guidelines.
Coordinate with stakeholders and matrix team members to address access, pull-through, and reimbursement issues.
Build customer relationships by understanding customer needs and goals and communicating them to other team members.
Educate healthcare professionals and office staff on disease state, product information, and site-of-care options.
Work closely with patient services and market access team members to achieve business goals.
Communicate territory activity accurately and on time, and provide feedback to leadership, colleagues, and internal departments about market changes and results.
Attend medical congresses and society meetings as needed.
Manage activities within assigned promotional and operational budgets and use approved resources to achieve territory and account goals.
Complete company training and administrative duties accurately and on time.
Contribute as a member of a high-performance team and perform other tasks and responsibilities as requested by the Company.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.