About The Position

Amgen is hiring for an Account Manager or Specialty Account Manager to represent UPLIZNA to physicians and other healthcare professionals, establish product sales, and manage territory accounts in the rare disease neurology market. The role provides account-management support to assigned accounts within a specific geography, serving as the central account manager responsible for driving product demand and coordinating relevant field teams to address account needs. The Specialty Account Manager develops and executes a territory business plan to meet or exceed sales goals; promotes UPLIZNA within approved labeling and applicable legal, regulatory, and industry guidelines; and coordinates with stakeholders and matrix teams on access, pull-through, and reimbursement. The position builds customer relationships, communicates account needs to team members, educates healthcare professionals and office staff about disease state, product information, and site-of-care options, and shares timely territory activity and market feedback with leadership and internal teams. The role works closely with patient services and market access colleagues, coordinates across Amgen field teams, attends medical congresses and society meetings as needed, manages promotional and operational budgets, completes training and administrative duties, and contributes to a high-performance team. The position requires approximately 80% travel, which may vary by territory and include overnight and weekend commitments. The expected annual salary range is $145,311–$196,597 for Account Manager Level 4 or $158,931–$215,025 for Specialty Account Manager Level 5. Amgen offers a Total Rewards Plan that includes benefits, financial plans, work/life balance, and career development opportunities.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years of such experience; or bachelor's degree and 8 years of such experience; or associate degree and 10 years of such experience.
  • Approximately 80% travel, which may vary by territory and include some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account-management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

  • Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and perform total territory account management.
  • Provide account-management support to assigned accounts in a designated geography and serve as the central account manager for coordinating account needs.
  • Develop a territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in compliance with industry-specific and corporate legal and regulatory guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
  • Communicate territory activity accurately and promptly, and provide feedback about changing market conditions and results to leadership, colleagues, and internal departments.
  • Work closely with patient services and market access team members to achieve business goals.
  • Coordinate between accounts and relevant Amgen field teams to support account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within assigned promotional and operational budgets and maximize approved resources to achieve territory and account goals.
  • Complete required company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.

Benefits

  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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