Specialty Account Manager Neurology - Thousand Oaks CA

VetJobs•Thousand Oaks, CA
•$158,931 - $215,025•Onsite

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The role serves as the central account manager for accounts in a designated geography, driving product demand and coordinating relevant field teams to address account needs. The position develops and executes territory business plans to meet or exceed sales goals, promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines, and coordinates with stakeholders on access, reimbursement, and product pull-through. It builds customer relationships by understanding and communicating customer needs, educates healthcare professionals and office staff on disease state, product information, and site-of-care options, and works with patient services, market access, and Amgen field teams to support account needs. The role also reports territory activity and market feedback, manages assigned promotional and operational budgets, uses approved resources, attends medical congresses and society meetings as needed, completes training and administrative duties, and contributes to a high-performance team. The role involves approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Demonstrated success in reimbursement navigation, site-of-care education, and/or patient access coordination.
  • Experience promoting a product requiring extensive coordination with office staff, infusion centers, and patient services teams.
  • Ability to build strong customer relationships, educate customers on complex disease states, and adapt communication to diverse audiences.
  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and perform total territory account management.
  • Manage accounts within an assigned geography and serve as the central account manager, driving product demand and coordinating field teams to address account needs.
  • Develop a comprehensive territory business plan aimed at achieving or exceeding annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
  • Coordinate with stakeholders and matrix team members to address access, product pull-through, and reimbursement issues.
  • Build customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and promptly as directed by management.
  • Educate target customers on disease state and product information to drive product demand.
  • Provide sales and business unit leadership, colleagues, and internal departments with feedback about changes in the environment and results.
  • Comply with company policies and guidelines, including the PhRMA code and other applicable requirements.
  • Work with patient services and market access team members and coordinate between accounts and Amgen field teams to support account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within assigned promotional and operational budgets and maximize use of approved resources.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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