Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease) Neurology - Chicago South

Amgen•Chicago, IL

11d

About The Position

Amgen is hiring a Specialty Account Manager to represent UPLIZNA to physicians and other healthcare professionals and manage accounts in an assigned geography. The role focuses on driving product demand, supporting account needs, coordinating relevant field teams, and developing customer relationships. The position promotes UPLIZNA within approved labeling and in accordance with applicable legal, regulatory, and industry guidelines. The Specialty Account Manager develops a territory business plan to achieve sales goals, addresses access, pull-through, and reimbursement issues with stakeholders and matrix team members, and communicates customer needs to internal teams. The role also includes educating healthcare professionals and office staff about disease state, product information, and site-of-care options; attending medical congresses and society meetings as needed; and managing assigned promotional and operational budgets. The position requires accurate and timely territory reporting, administrative work, completion of company training, and contribution to a high-performance team. Travel is approximately 80%, may vary by territory, and includes some overnight and weekend commitments.

Requirements

For Account Manager Level 4: bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager Level 5: doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional and proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Ability to coordinate across field teams and work with patient services and market access team members.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage assigned territory accounts.
Serve as central account manager, drive product demand, and coordinate field teams to address account needs.
Develop and execute a territory business plan aimed at achieving or exceeding annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with legal, regulatory, corporate, and industry guidelines.
Coordinate with stakeholders and matrix team members to address access, pull-through, and reimbursement issues.
Build customer relationships by understanding customer needs and goals and communicating them to team members.
Meet or exceed corporate sales goals and communicate territory activity accurately and on time.
Educate target customers on disease state and product information, and educate healthcare professionals and office staff on site-of-care options.
Provide feedback to leadership, colleagues, and internal departments about the changing environment and results.
Work with patient services and market access team members to achieve business goals.
Attend medical congresses and society meetings as needed.
Manage activities within assigned promotional and operational budgets and maximize the use of approved resources.
Complete company training and administrative duties accurately and promptly.
Contribute as a member of a high-performance team and perform other tasks requested by the company.

Benefits

Comprehensive employee benefits package, including health and welfare plans for staff and eligible dependents.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.