Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease) Neurology - Chicago South

Amgen•Chicago, IL

12d•$145,311 - $215,025

About The Position

Amgen is seeking a Specialty Account Manager for UPLIZNA in rare disease neurology. The role represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. The Specialty Account Manager serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. The position develops and executes a territory business plan to achieve sales goals, promotes the product within approved labeling and applicable legal and regulatory guidance, and works with stakeholders to address access, pull-through, reimbursement, and site-of-care needs. The role builds customer relationships, educates healthcare professionals and office staff, communicates territory activity and market feedback, and coordinates with patient services, market access, and other Amgen teams. It also attends medical congresses and society meetings as needed, manages assigned budgets and approved resources, completes training and administrative duties, and contributes to a high-performance team. The role involves approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments. Amgen offers a salary range of $145,311–$196,597 for Account Manager Level 4 or $158,931–$215,025 for Specialty Account Manager Level 5, plus benefits, incentives, time off, and career development opportunities. Flexible work models, including remote arrangements, may be available where possible.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with industry and corporate legal, regulatory, and ethical guidelines.
Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
Build customer relationships by understanding customer needs and goals and communicating them to other team members.
Meet or exceed corporate sales goals.
Communicate territory activity accurately and promptly as directed by management.
Drive product demand among target audiences through education on disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and internal departments about changing conditions and results.
Adhere to company compliance policies and guidelines, including the PhRMA code.
Work closely with patient services and market access team members to achieve business goals.
Coordinate between accounts and relevant Amgen field teams to support account needs.
Educate healthcare professionals and office staff about site-of-care options.
Attend medical congresses and society meetings as needed.
Manage work within assigned promotional and operational budgets.
Use approved resources to achieve territory- and account-level goals.
Complete company training classes and administrative duties accurately and on time.
Contribute as a member of a high-performance team.
Perform other tasks and responsibilities as requested by the company.

Benefits

Comprehensive employee benefits package, including health and welfare plans for employees and eligible dependents.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Career development opportunities.
Flexible work models, including remote work arrangements where possible.