About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts throughout an assigned territory. The role serves as the central account manager for accounts in a designated geography, driving product demand and coordinating relevant field teams to address account needs. The position develops territory business plans to meet or exceed sales goals; promotes UPLIZNA within approved labeling and applicable legal, regulatory, and industry guidelines; and works with stakeholders and matrix teams on access, pull-through, and reimbursement. It builds customer relationships, communicates customer needs internally, and shares territory updates and feedback with leadership and other departments. The role also coordinates account support with Amgen field teams and patient services and market access colleagues, educates healthcare professionals and office staff about site-of-care options, attends medical congresses and society meetings as needed, manages assigned budgets, uses approved resources, completes training and administrative duties, and contributes to a high-performance team. The role involves approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments. Amgen lists two qualification paths and salary ranges for the Account Manager (Level 4) and Specialty Account Manager (Level 5) levels. The expected annual salary range is $145,311–$196,597 for Level 4 and $158,931–$215,025 for Level 5. Amgen offers employee benefits, incentive compensation, stock-based incentives, time-off programs, and flexible work models where possible.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Develop an effective territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with applicable industry, corporate, legal, and regulatory guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships, understand customer needs and goals, and communicate them to other team members.
  • Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
  • Communicate territory activity accurately and promptly, and provide feedback about market changes and results to leadership, colleagues, and internal departments.
  • Work with patient services and market access team members to support business goals.
  • Coordinate between accounts and relevant Amgen field teams to address account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage assigned promotional and operational budgets and maximize use of approved resources.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other duties requested by the Company.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
  • Work/life balance.
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