About The Position
The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts throughout an assigned territory. The role serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. It develops and executes a territory business plan to achieve or exceed annual sales goals and promotes UPLIZNA within its approved labeling and in accordance with applicable legal, regulatory, and industry guidelines. The position addresses access, pull-through, and reimbursement issues in coordination with key stakeholders and matrix team members. It builds customer relationships by understanding customer needs and communicating them to colleagues, educates healthcare professionals and office staff about disease state, product information, and site-of-care options, and provides timely territory updates and feedback to company leadership and internal departments. The role works closely with patient services and market access teams, attends medical congresses and society meetings as needed, manages an assigned promotional and operational budget, completes required training and administrative work, and contributes to a high-performance team. Approximately 80% travel may be required, including some overnight and weekend commitments.
Requirements
- For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
- For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
- Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
- Proficiency in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Nice To Haves
- Buy-and-bill experience with documented success and/or biologic or infusion experience.
- Sales experience in rare or specialty disease states.
- Site-of-care and reimbursement experience.
- Experience working with institutions and integrated delivery networks.
- Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.
Responsibilities
- Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and perform total territory account management.
- Serve as central account manager, driving product demand and coordinating relevant field teams to address account needs.
- Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
- Promote UPLIZNA within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.
- Coordinate with stakeholders and matrix team members to address access, pull-through, and reimbursement issues.
- Build customer relationships by understanding customer needs and goals and communicating them to other team members.
- Meet or exceed corporate sales goals and accurately communicate territory activity as directed by management.
- Educate target customers on disease state and product information to drive product demand.
- Provide feedback to sales and business unit leadership, colleagues, and internal departments about the changing environment and results.
- Work closely with patient services and market access team members to achieve business goals.
- Coordinate between accounts and relevant Amgen field teams to support account needs.
- Educate healthcare professionals and office staff on site-of-care options.
- Attend medical congresses and society meetings as needed.
- Manage efforts within the assigned promotional and operational budget and maximize the use of approved resources.
- Complete all company training classes and administrative duties accurately and on time.
- Contribute as a member of a high-performance team and perform other tasks and responsibilities as requested by the Company.
Benefits
- Comprehensive employee benefits package, including retirement and savings plan with company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models, including remote work arrangements where possible.
- Career development opportunities.
- Work/life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
