About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. The role serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. It develops territory business plans to meet or exceed sales goals and promotes UPLIZNA within approved labeling and applicable legal, regulatory, and industry guidelines. The position addresses access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix teams; builds customer relationships by understanding and communicating account needs; and educates healthcare professionals and office staff on disease state, product information, and site-of-care options. The role also communicates territory activity and market feedback, attends medical congresses and society meetings as needed, manages promotional and operational budgets, completes training and administrative duties, and contributes to a high-performance team. Approximately 80% travel may be required, including some overnight and weekend commitments.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.
  • Ability to coordinate across field teams and work with patient services and market access team members.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience.

Responsibilities

  • Develop a comprehensive territory business plan to achieve or exceed annual sales goals.
  • Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage territory accounts.
  • Drive product demand among target customers through education on disease state and product information.
  • Promote UPLIZNA within approved labeling and in accordance with legal, regulatory, compliance, and industry guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships, understand account needs and goals, and communicate them to other team members.
  • Coordinate between accounts and Amgen field teams to support the full range of account needs.
  • Work closely with patient services and market access team members to achieve business goals.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Communicate territory activity accurately and promptly, and provide feedback about changing market conditions and results.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the company.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and savings plan with company contributions.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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