Account Manager / Specialty Account Manager - UPLIZNA - (Rare Disease) Neurology-Miami, FL

Amgen•Jacksonville, FL

About The Position

Amgen is hiring a Specialty Account Manager for UPLIZNA in rare disease neurology. The role represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The Specialty Account Manager serves as the central account manager, driving product demand and coordinating Amgen field teams to address account needs. The position develops and executes territory business plans to achieve or exceed sales goals and promotes UPLIZNA within its approved labeling and applicable ethical, legal, and regulatory guidelines. The role also supports accounts on access, pull-through, reimbursement, and site-of-care matters; builds customer relationships; communicates account needs and territory activity; and collaborates with patient services, market access, and other internal teams. The position is based in the Miami, Florida area and involves approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.

Requirements

For Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years of such experience.
Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional and proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience and the ability to coordinate across field teams to address the full range of account needs.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage assigned territory accounts.
Serve as the central account manager, drive product demand, and coordinate relevant field teams to address account needs.
Develop and execute a territory business plan aimed at achieving or exceeding annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with industry and corporate legal, regulatory, and ethical guidelines.
Coordinate with stakeholders and matrix team members to address access, pull-through, and reimbursement issues.
Build customer relationships by understanding customer needs and goals and communicating them to team members.
Meet or exceed corporate sales goals and communicate territory activity accurately and promptly as directed by management.
Educate target customers on disease state and product information, and educate healthcare professionals and office staff about site-of-care options.
Coordinate between accounts and Amgen field teams to support the full range of account needs, working closely with patient services and market access team members.
Provide feedback to sales and business unit leadership, colleagues, and internal departments about market changes and results.
Attend medical congresses and society meetings as needed.
Manage efforts within assigned promotional and operational budgets and maximize the use of approved resources.
Complete company training and administrative duties accurately and on time.
Adhere to company compliance policies and guidelines, including the PhRMA Code, and contribute as a member of a high-performance team.
Perform other tasks and responsibilities as requested by the Company.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.