About The Position

Amgen is seeking a Specialty Account Manager for UPLIZNA in the rare disease neurology market. The role represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geographic territory. As the central account manager, the position drives product demand and coordinates relevant field teams to address account needs. The position develops territory business plans, promotes UPLIZNA within approved labeling and applicable legal and regulatory guidelines, and works with stakeholders to address access, pull-through, and reimbursement. It builds customer relationships, educates healthcare professionals and office staff about disease state, product information, and site-of-care options, and coordinates with patient services, market access, and other field teams. The role also attends medical congresses and society meetings as needed, manages promotional and operational budgets, completes training and administrative duties, and contributes to a high-performance team. The role is based in the Miami, Florida territory and involves approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments. Amgen offers a salary range of $145,311–$196,597 for Account Manager – Level 4 or $158,931–$215,025 for Specialty Account Manager – Level 5, along with a total rewards package that includes benefits, incentives, time off, and career development opportunities.

Requirements

  • For Account Manager – Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
  • Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional and proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with industry and corporate legal, regulatory, and ethical guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Develop customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
  • Communicate territory activity accurately and promptly as directed by management.
  • Provide feedback to sales and business unit leadership, colleagues, and internal departments about the changing environment and results.
  • Work closely with patient services and market access team members to support overall business goals.
  • Coordinate between accounts and Amgen field teams to support account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within the assigned promotional and operational budget and maximize the use of approved resources.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities as requested.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and Savings Plan with company contributions.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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