About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. The role serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. The position develops and executes a territory business plan to achieve sales goals; promotes UPLIZNA within approved labeling and applicable legal, regulatory, and industry guidelines; and works with stakeholders and matrix team members on access, pull-through, and reimbursement. It builds customer relationships, communicates customer needs to internal teams, educates healthcare professionals and office staff on disease state, product information, and site-of-care options, and provides timely territory updates and market feedback. The role also coordinates with patient services, market access, and other Amgen field teams; attends medical congresses and society meetings as needed; manages assigned promotional and operational budgets; completes company training and administrative duties; and contributes to a high-performance team. Approximately 80% travel may be required, varying by territory, including some overnight and weekend commitments.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such combined experience.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management sales experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with applicable legal, regulatory, corporate, and industry guidelines.
  • Coordinate with stakeholders and matrix team members to address access, pull-through, and reimbursement issues.
  • Develop customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and on time as directed by management.
  • Drive product demand through education on disease state and product information.
  • Provide feedback to sales and business unit leadership, colleagues, and internal departments about market changes and results.
  • Follow company compliance policies and guidelines, including the PhRMA Code.
  • Work closely with patient services and market access team members to support business goals.
  • Coordinate between accounts and relevant Amgen field teams to address account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage assigned promotional and operational budgets.
  • Use approved resources to achieve territory- and account-level goals.
  • Complete all company training classes successfully.
  • Complete administrative duties accurately and on time.
  • Contribute as a member of a high-performance team.
  • Perform other tasks and responsibilities as requested by the company.

Benefits

  • Comprehensive employee benefits package, including retirement and savings plan with company contributions, medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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