About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals and is responsible for product sales and total territory account management in an assigned geography. Serving as the central account manager, this role drives product demand and coordinates relevant field teams to address account needs. The manager develops and executes a territory business plan to meet or exceed annual sales goals, promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines, and addresses access, pull-through, and reimbursement issues with key stakeholders and matrix team members. The role builds customer relationships by understanding and communicating customer needs and goals, educating healthcare professionals and office staff on disease state, product information, and site-of-care options, and coordinating with patient services, market access, and other Amgen field teams. The Specialty Account Manager shares territory feedback with leadership and internal departments, manages assigned promotional and operational budgets, attends medical congresses and society meetings as needed, completes training and administrative duties, and contributes to a high-performance team. The position involves approximately 80% travel, which may vary by territory, including some overnight and weekend commitments. The expected annual base salary range is $158,931–$215,025 for Specialty Account Manager – Level 5. Amgen offers a Total Rewards Plan that includes health and welfare benefits, financial plans, work/life balance, and career development opportunities.

Requirements

  • For Account Manager – Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industries, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master’s degree and 6 years; OR bachelor’s degree and 8 years; OR associate degree and 10 years of such experience.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account-management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage accounts throughout the assigned territory.
  • Act as the central account manager, drive product demand, and coordinate relevant field teams to address account needs.
  • Develop and execute a territory business plan aimed at achieving or exceeding annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with industry and corporate legal, regulatory, and compliance guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Educate healthcare professionals and office staff about disease state, product information, and site-of-care options.
  • Coordinate with patient services, market access, and relevant Amgen field teams to support account needs and business goals.
  • Communicate territory activity accurately and promptly, and provide feedback on changes in the business environment and results.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within assigned promotional and operational budgets and maximize use of approved resources.
  • Complete company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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