Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Arlington, VA

Amgen • Virginia Beach, VA

12d • $145,311 - $215,025

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned geography. As the central account manager, the role drives product demand and coordinates relevant field teams to address account needs. The position focuses on account issues in the designated marketplace and works with patient services, market access, and other internal partners to support business goals.

The role develops territory business plans to meet or exceed annual sales goals; promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry requirements; and addresses access, pull-through, reimbursement, and site-of-care needs. The manager builds customer relationships, educates healthcare professionals and office staff on disease state, product information, and site-of-care options, and communicates account needs and territory results to colleagues and leadership.

The position also attends medical congresses and society meetings as needed, manages promotional and operational budgets, uses approved resources, completes training and administrative duties, and contributes to a high-performance team. The role requires approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.

Requirements

• Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of collective account management, sales, and commercial experience.
• Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
• Proficiency in Microsoft Office.
• Professional and proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Buy-and-bill experience with documented success and/or biologic or infusion experience is strongly preferred.
• Sales experience in rare or specialty disease states is preferred.
• Site-of-care and reimbursement experience is strongly preferred.
• Experience working with institutions and integrated delivery networks is preferred.
• Pharmaceutical account management selling experience is essential, including the ability to coordinate across field teams to address the full range of account needs.

Responsibilities

• Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage assigned territory accounts.
• Develop comprehensive territory business plans to achieve and exceed annual sales goals.
• Promote UPLIZNA within approved labeling and in compliance with company, legal, regulatory, and industry guidelines, including the PhRMA Code.
• Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
• Build customer relationships, understand customer needs and goals, and communicate them to other team members.
• Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
• Communicate territory activity accurately and promptly, and provide feedback on changing conditions and results to leadership, colleagues, and internal departments.
• Work closely with patient services and market access team members and coordinate Amgen field teams to address account needs.
• Educate healthcare professionals and office staff about site-of-care options.
• Attend medical congresses and society meetings as needed.
• Manage assigned promotional and operational budgets and maximize approved resources to achieve territory and account goals.
• Complete company training and administrative duties accurately and promptly.
• Contribute as a member of a high-performance team and perform other tasks requested by the company.

Benefits

• Comprehensive employee benefits package, including retirement and savings plans with company contributions, medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level