About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. Serving as the central account manager, the role drives product demand and coordinates relevant field teams to address account needs. The manager develops and executes a territory business plan to achieve or exceed annual sales goals and promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines. The role addresses access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members. It builds customer relationships by understanding account needs and communicating them to colleagues, works closely with patient services and market access teams, and educates healthcare professionals and office staff on disease state, product information, and site-of-care options. The position also communicates territory activity and market feedback, manages promotional and operational budgets, attends medical congresses and society meetings as needed, completes required training and administrative duties, and contributes to a high-performance team. The role involves approximately 80% travel, which may vary by territory, including some overnight and weekend commitments. Amgen offers a Total Rewards Plan, benefits, incentive opportunities, time-off plans, and flexible work models where possible. The posted annual salary ranges are $145,311–$196,597 for Account Manager – Level 4 and $158,931–$215,025 for Specialty Account Manager – Level 5.

Requirements

  • For Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience, including the ability to coordinate across field teams to address the full range of account needs.

Responsibilities

  • Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and perform total territory account management.
  • Serve as the central account manager for assigned accounts and geography, driving product demand and coordinating field teams to address account needs.
  • Develop and execute a territory business plan to achieve or exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with industry, legal, regulatory, and corporate guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Build customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Meet or exceed corporate sales goals and drive product demand through education on disease state and product information.
  • Communicate territory activity accurately and promptly, and provide feedback about the changing environment and results to leadership, colleagues, and internal departments.
  • Work closely with patient services and market access team members to achieve business goals.
  • Coordinate between accounts and relevant Amgen field teams to support account needs.
  • Educate healthcare professionals and office staff on site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within assigned promotional and operational budgets and maximize use of approved resources.
  • Complete Company training and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team and perform other tasks and responsibilities as requested by the Company.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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