About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. Acting as the central account manager, the role drives product demand and coordinates relevant field teams to address account needs, including access, pull-through, reimbursement, and site-of-care options. The role develops and executes a territory business plan to achieve sales goals, promotes UPLIZNA within approved labeling and applicable legal and regulatory guidance, and builds customer relationships by understanding and communicating account needs. It also collaborates with patient services, market access, and other internal teams; provides accurate territory updates and market feedback; manages promotional and operational budgets; and completes training and administrative responsibilities. The position may attend medical congresses and society meetings as needed.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with industry and company legal, regulatory, and compliance guidelines, including the PhRMA code.
  • Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
  • Build customer relationships by understanding customer needs and goals and communicating them to team members.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and promptly as directed by management.
  • Drive product demand among targets through education on disease state and product information.
  • Provide feedback to sales and business unit leadership, colleagues, and internal departments about market changes and results.
  • Work with patient services and market access team members to support overall business goals.
  • Coordinate between accounts and relevant Amgen field teams to address account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage efforts within assigned promotional and operational budgets.
  • Use approved resources to achieve territory- and account-level goals.
  • Complete company training classes and administrative duties accurately and on time.
  • Contribute as a member of a high-performance team.
  • Perform other tasks and responsibilities requested by the company.

Benefits

  • Comprehensive employee benefits package, including retirement and savings plan with company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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