Specialist, WCD Programs

Goodwill Southern California • Los Angeles, CA

3d • $26

About The Position

Goodwill SoCal is seeking a compassionate and organized WCD Programs Specialist to help participants overcome barriers and achieve employment success through personalized coaching and support. The role provides case management, assessments, counseling, workshops, employment planning, and progress tracking while maintaining accurate documentation and compliance with program standards.

Requirements

• High school diploma or GED.
• 1–2 years of case management, career counseling, or workforce program experience.
• Strong organizational and communication skills.

Nice To Haves

• Some college coursework.
• Bilingual in Spanish and English.
• Salesforce experience.

Responsibilities

• Provide case management, needs assessments, and employment counseling.
• Facilitate job readiness workshops and connect participants to training opportunities.
• Develop individualized employment plans and track participant progress.
• Maintain accurate documentation and ensure compliance with program standards.

Benefits

• Discounts at Goodwill SoCal retail locations.
• Discounts on dining, retail, theme parks, and movies through Goodwill Perks.
• Employee Assistance Program with mental and physical wellness, financial and legal resources, and career and education support.
• Medical, dental, and vision insurance for eligible full-time positions.
• Flexible Spending Account (FSA) for eligible full-time positions.
• Life insurance for eligible full-time positions.
• 403(b) retirement plan for eligible full-time positions.
• Paid time off (PTO) for eligible full-time positions.
• Tuition reimbursement for eligible full-time positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED