Specialist Off Field Operations

DICK'S Sporting Goods • Hanover, MA

13d • $18 - $26

About The Position

As a Specialist – Off Field Operations at DICK’S Sporting Goods, you support inventory accuracy, fulfillment, and operational execution to keep the store running efficiently and ready for athletes. The role combines athlete engagement and product knowledge with strong execution of store processes. You serve as a go-to expert in designated process categories and help the team deliver a welcoming, respectful, and high-quality store experience.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide a world-class athlete experience.
• Provide clear, accurate, and knowledgeable information about products and assortment.
• Anticipate athlete needs and drive sales through product and service recommendations informed by a strong understanding of those needs.
• Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and key operational processes.
• Serve as a subject matter expert in designated process categories to support smooth execution and high productivity.
• Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged when, where, and how they want.
• Maintain merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including the loyalty program, warranties, and private label credit card enrollment.
• Help create a store environment where teammates and athletes are welcomed and treated with respect.
• Follow company policies and procedures related to safety, loss prevention, and standard operating procedures, as well as applicable external laws and guidelines.

Benefits

• A generous suite of benefits is offered; details are available at www.benefityourliferesources.com.
• Compliance with applicable state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED