Specialist Off Field Operations

DICK'S Sporting Goods • Bainbridge, OH

8d • $16 - $24

About The Position

At DICK’S Sporting Goods, the Specialist – Off Field Operations supports inventory accuracy, fulfillment, and operational execution to keep the store running efficiently and athlete-ready. The role also contributes to exceptional athlete experiences by engaging shoppers, understanding their needs, and providing accurate product information and recommendations. The Specialist serves as a subject matter expert in designated store processes and helps train team members while maintaining operational, merchandising, safety, and service standards.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide a world-class experience.
• Provide clear, accurate, and knowledgeable information about products and assortment; recommend products and services based on athlete needs.
• Assist with onboarding and training new and existing team members on best practices, selling skills, and operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and productivity.
• Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
• Follow company merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
• Encourage participation in company programs, including customer loyalty, warranty sales, and private label credit card enrollment.
• Help create a welcoming and respectful store environment for teammates and athletes.
• Follow safety, loss prevention, and standard operating procedures, as well as applicable laws and external guidelines.

Benefits

• A generous suite of benefits is offered; details are available at www.benefityourliferesources.com.
• Compliance with applicable state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED