Specialist Off Field Operations

DICK'S Sporting Goods • Pflugerville, TX

11d • Onsite

About The Position

The Specialist – Off Field Operations supports inventory accuracy, fulfillment, and operational execution to keep the store running efficiently and consistently athlete-ready. The role combines behind-the-scenes operational work with proactive athlete engagement, product knowledge, and support for sales and customer programs. The Specialist also serves as a subject matter expert in designated process categories and helps teammates learn effective selling and operational practices.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15–35 pounds, up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide a world-class experience with clear, accurate, knowledgeable information about products and assortment.
• Anticipate athlete needs and drive sales through product and service recommendations grounded in an understanding of those needs.
• Assist with onboarding and training new and existing team members in the role’s store area, including selling skills, best practices, and operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
• Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged when, where, and how they want.
• Maintain company merchandising and presentation standards, including floor-set plans, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including the customer loyalty program, warranties, and private-label credit card enrollment.
• Help create a welcoming and respectful environment for teammates and athletes.
• Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable external laws and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED