Specialist Off Field Operations

DICK'S Sporting Goods • Idaho Falls, ID

10d • Onsite

About The Position

The Specialist – Off Field Operations supports the store’s inventory accuracy, fulfillment, and operational execution to help keep the store running efficiently and consistently ready for athletes. The role combines operational work with athlete-facing service, including understanding shoppers’ needs, sharing accurate product information, and recommending products and services. The specialist also supports team training and onboarding as a subject matter expert in designated store processes, and helps maintain merchandising, presentation, safety, and loss-prevention standards.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15–35 lbs., up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide an outstanding shopping experience.
• Provide clear, accurate, and knowledgeable information about products and assortment; recommend products and services based on athlete needs.
• Assist with onboarding and training new and existing team members in best practices, selling skills, and operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and productivity.
• Execute processes efficiently while ensuring products are ready for purchase and athletes are engaged appropriately.
• Follow floor-set plans and standards for signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including loyalty programs, warranty sales, and private-label credit card enrollment.
• Help create a welcoming and respectful environment for teammates and athletes.
• Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable external laws and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED