Specialist Off Field Operations

DICK'S Sporting Goods • Prosper, TX

9d • Onsite

About The Position

The Specialist – Off Field Operations supports inventory accuracy, fulfillment, and operational execution to keep the store running efficiently and consistently athlete-ready. The role combines behind-the-scenes process execution with proactive athlete engagement, product and service recommendations, and support for sales. The Specialist also serves as a subject matter expert in designated process categories, helps train team members, and upholds store merchandising, presentation, safety, and loss-prevention standards.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide clear, accurate, knowledgeable information about products and assortment.
• Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
• Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and key operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
• Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
• Follow floor-set plans, signage requirements, price changes, inventory presentation, and replenishment standards to maintain merchandising and presentation standards.
• Promote customer participation in company programs, including the customer loyalty program, warranties, and private-label credit card enrollment.
• Help create a welcoming and respectful environment for teammates and athletes.
• Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable external laws and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED