Specialist Off Field Operations

DICK'S Sporting Goods • Alafaya, FL

4d

About The Position

As a Specialist – Off Field Operations at DICK’S Sporting Goods, you support inventory accuracy, fulfillment, and operational execution to keep the store running efficiently and consistently ready for athletes. You help deliver an outstanding athlete experience by engaging customers, understanding their needs, and providing accurate product information and recommendations. You also serve as a subject matter expert for designated store processes, assist with team member onboarding and training, and support merchandising and presentation standards. The role contributes to a welcoming store environment and follows applicable safety, loss prevention, and operating procedures.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience.

Responsibilities

• Proactively engage athletes to understand their shopping needs and deliver a world-class experience.
• Provide clear, accurate, and knowledgeable information about products and assortment; anticipate athlete needs and recommend products and services to drive sales.
• Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and productivity.
• Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
• Uphold merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including loyalty, warranties, and private label credit card enrollment.
• Help create a welcoming and respectful environment for teammates and athletes.
• Follow safety, loss prevention, standard operating procedures, and applicable laws and external guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED