Specialist Off Field Operations
About The Position
The Specialist – Off Field Operations supports inventory accuracy, fulfillment, and operational execution to keep the store running efficiently and consistently ready for athletes. The role combines operational expertise with an athlete-first approach, helping deliver exceptional shopping experiences and support sales through knowledgeable product and service recommendations. The Specialist serves as a subject matter expert in designated process categories, supports onboarding and training, and ensures efficient execution of store processes. The position also helps maintain merchandising and presentation standards, promote company programs, and uphold a respectful, safe, and welcoming environment for teammates and athletes.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
- Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 lbs. up to 25 times per hour.
- Ability to stand or walk for extended periods, up to 4 hours.
- Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods, up to 2 hours continuously.
Nice To Haves
- Previous retail or customer-facing experience preferred.
Responsibilities
- Proactively engage athletes to understand their shopping needs and provide a world-class experience with clear, accurate, and knowledgeable product and assortment information.
- Anticipate athlete needs and drive sales through product and service recommendations based on a strong understanding of those needs.
- Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and operational processes.
- Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
- Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
- Uphold merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
- Promote customer participation in company programs, including the loyalty program, warranties, and private label credit card enrollment.
- Create a welcoming and respectful environment for teammates and athletes.
- Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable external laws and guidelines.
Benefits
- A suite of benefits is offered; details are available at www.benefityourliferesources.com.
- Compliance with applicable state paid leave requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
