Specialist Off Field Operations

DICK'S Sporting Goods • Idaho Falls, ID

9d • Onsite

About The Position

As a Specialist – Off Field Operations at DICK’S Sporting Goods, you will support critical store processes and help ensure the store is consistently ready for athletes. The role focuses on inventory accuracy, fulfillment, and operational execution, while also delivering an athlete-first shopping experience through knowledgeable assistance and product recommendations. You will serve as a subject matter expert in designated process categories, help train team members, and uphold company standards for merchandising, presentation, safety, and loss prevention.

The position requires high school education or equivalent and 1–3 years of experience. Previous retail or customer-facing experience is preferred. The work involves frequent standing, walking, lifting, reaching, and other physical tasks, including working at heights with equipment such as a ladder or aerial lifting device. Virtual interviews require cameras to be on, and candidates may not use AI tools during interviews or assessments. Offers are contingent on a satisfactory background check, which may include ID verification.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.
• Candidates must keep cameras on during virtual interviews and must not use AI tools during any part of the interview process.
• Satisfactory background check, which may include ID verification.

Nice To Haves

• Previous retail or customer-facing experience.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide a world-class experience with clear, accurate, knowledgeable product information.
• Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
• Assist with onboarding and training new and existing team members, sharing area expertise, best practices, selling skills, and operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and productivity.
• Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged as they prefer.
• Follow floor-set plans, signage requirements, price changes, inventory presentation, and replenishment standards to uphold merchandising and presentation standards.
• Promote customer participation in company programs, including loyalty programs, warranty sales, and private-label credit card enrollment.
• Help create a store environment where teammates and athletes are welcome and treated with respect.
• Follow company policies and procedures for safety, loss prevention, and standard operating procedures, as well as applicable external laws and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED