Specialist Off Field Operations

DICK'S Sporting Goods • Bel Air, MD

12d • $18 - $26 • Onsite

About The Position

The Specialist – Off Field Operations supports inventory accuracy, fulfillment, and operational execution to keep the store running efficiently and consistently athlete-ready. The role combines behind-the-scenes operational work with direct engagement with athletes to provide knowledgeable product information, understand their needs, and recommend products and services. The Specialist also helps train team members, executes merchandising and presentation standards, and supports a welcoming, safe store environment.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15–35 lbs. up to 25 times per hour.
• Ability to stand or walk for extended periods of up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide an outstanding experience with clear, accurate, and knowledgeable product information.
• Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
• Assist with onboarding and training new and existing team members in area-specific best practices, selling skills, and operational processes.
• Serve as a subject matter expert in designated process categories to support smooth execution and productivity.
• Execute processes efficiently while keeping products ready for purchase and engaging athletes as appropriate.
• Maintain merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including loyalty programs, warranties, and private-label credit card enrollment.
• Help create a welcoming and respectful store environment for teammates and athletes.
• Follow safety, loss prevention, and standard operating procedures, as well as applicable laws and external guidelines.

Benefits

• A generous suite of benefits; details are available at www.benefityourliferesources.com.
• Compliance with applicable state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED