Specialist, Logistics - Dispatch

RXO, Inc.•Loxley, AL

About The Position

RXO is a provider of transportation solutions that uses technology and a large North American network to help shippers and carriers transport goods. The Specialist, Logistics provides logistics support, including order entry, routing and dispatching, and traffic coordination. The schedule is 12 PM–8 PM, and weekend availability is required.

Requirements

  • At least 1 year of logistics experience.
  • Weekend availability.

Nice To Haves

  • High school diploma or equivalent.
  • General knowledge of the transportation industry.
  • Experience writing routine reports and correspondence.
  • Ability to apply common-sense understanding to carry out instructions provided in written, verbal, or diagram form.

Responsibilities

  • Maintain customer profile information and enter loads from customer tenders.
  • Update account managers about problem loads and actions taken, and update receivers and customers on load status.
  • Monitor daily pickups and deliveries and verify that loads arrive on time and in good condition.
  • Take check calls from drivers to help ensure loads deliver on time; validate load data before marking loads delivered for accounting purposes.
  • Investigate product overages, shortages, and damages, and complete appropriate documentation.
  • Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers.
  • Provide detailed directions and instructions to properly route drivers.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan with up to 5% company match.
  • Pre-tax accounts to help streamline eligible expenses.
  • Company-paid disability and life insurance.
  • Employee Assistance Program (EAP).
  • Career and Leadership Development Programs.
  • Paid time off, company holidays, and volunteer days.
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