Specialist, Logistics (LTL)

RXO, Inc. • Minneapolis, MN

4d

About The Position

RXO is seeking a Logistics Specialist to manage daily operations for customer accounts. The role involves coordinating and tracking shipments, handling freight classification and pricing for quotes, and building relationships with carriers and customer contacts. Specialists support profitability by selecting appropriate carriers and service levels and resolving shipment issues while maintaining a high level of service.

The role executes operations for assigned accounts, monitors shipments and load-board activity, communicates with internal teams and customers, and handles quoting and freight-pricing needs. Specialists also identify customer freight patterns that may be appropriate for customer-specific pricing.

Nice To Haves

• Supply chain or logistics experience.

Responsibilities

• Execute daily operations for assigned accounts and understand their growth strategies, goals, and contractual agreements.
• Track customer shipments, monitor an assigned portion of the load board, and ensure loads are covered and serviced properly.
• Communicate promptly and effectively with internal teams and external customers using appropriate channels.
• Handle freight classification and provide accurate pricing for quote requests while complying with industry standards and regulations.
• Identify, communicate, and resolve shipment issues, including delays, discrepancies, or damages.
• Develop strong working relationships with customer contacts and facilities.
• Build internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
• Identify customers with heavy or consistent freight volumes who may be suited for customer-specific pricing.

Benefits

• Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees or up to 15 days PTO for salaried employees, up to 40 hours of bereavement leave, up to 16 hours of volunteer time, jury duty, at least 2 weeks of family bonding leave, and up to 40 hours of prenatal care leave.
• 401(k) retirement plan with up to 5% company match.
• Health, prescription, dental, and vision insurance.
• Basic and supplemental life insurance, short- and long-term disability insurance, accidental death and personal loss coverage, business travel coverage, legal services, identity theft coverage, accident insurance, critical illness insurance, and hospital indemnity coverage.
• Employee Assistance Program (EAP).
• Tuition reimbursement.
• Adoption assistance.
• Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, and Commuter Spending Account.
• Health Reimbursement Arrangement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed