Logistics Specialist, Logistics (LTL)

RXO, Inc. • Chicago, IL

18h

About The Position

LTL Logistics Specialists manage daily operations for assigned managed accounts. They coordinate and track shipments, handle freight classification and pricing for quotes, and build relationships with carriers and customer contacts. They support account growth strategies, goals, and contractual agreements while ensuring loads are covered and serviced properly. They help maintain profitability by selecting optimal carriers and service levels, resolving shipment issues, and upholding a high level of service.

Responsibilities

• Execute daily operations for assigned accounts, understanding account growth strategies, goals, and contractual agreements.
• Track customer shipments, monitor an assigned portion of the load board, and ensure loads are covered and serviced properly.
• Communicate promptly and effectively with internal teams and external customers using appropriate channels.
• Handle freight classification and provide accurate pricing for quote requests in compliance with industry standards and regulations.
• Identify, communicate, and resolve shipment issues, including delays, discrepancies, or damages.
• Develop working relationships with customer contacts and facilities.
• Build internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
• Identify customers with heavy or consistent freight volume who may be suited for customer-specific pricing.

Benefits

• Competitive pay
• Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees or up to 15 days PTO for salaried employees, up to 40 hours of bereavement leave, up to 16 hours of volunteer time, jury duty, at least 2 weeks of family bonding leave, and up to 40 hours of prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Health, prescription, dental, vision, basic and supplemental life, short- and long-term disability, accidental death and personal loss, business travel, legal services, identity theft, accident, critical illness, and hospital indemnity insurance
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Adoption assistance
• Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, and Commuter Spending Account
• Health Reimbursement Arrangement

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed