Specialist, Logistics (LTL)

RXO, Inc.•Minneapolis, MN

4d•$50,000

About The Position

RXO is seeking an LTL Logistics Specialist to manage daily operations for customer accounts. The role coordinates and tracks shipments, handles freight classification and quote pricing, and builds relationships with carriers and customer contacts. Specialists support account profitability by selecting suitable carriers and service levels, resolving shipment issues, and maintaining a high level of service. The Specialist executes operations for assigned accounts, tracks shipments and load-board activity, ensures loads are covered and serviced, and communicates promptly with internal teams and external customers. The role also supports accurate pricing and compliance with industry standards and regulations, resolves shipment-related issues, and collaborates with carrier representatives, managers, and sales teams. Compensation is $50,000; the role may also be eligible for bonus or commission pay. Actual compensation may vary based on experience and skill set.

Responsibilities

Execute daily operations for assigned accounts, including understanding account growth strategies, goals, and contractual agreements.
Track customer shipments, monitor an assigned portion of the load board, and ensure loads are covered and serviced properly.
Communicate promptly and effectively with internal teams and external customers through appropriate channels.
Classify freight and provide accurate pricing for quote requests in compliance with industry standards and regulations.
Identify, communicate, and resolve shipment issues such as delays, discrepancies, or damages.
Develop strong working relationships with customer contacts and facilities.
Build internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
Identify customers with heavy or consistent freight volume who may be suited for customer-specific pricing.

Benefits

Competitive pay
Paid time off, including holidays, floating Diversity Days, PTO, bereavement leave, volunteer time, jury duty, family bonding leave, and prenatal care leave
401(k) retirement plan with up to 5% company match
Health insurance
Prescription insurance
Dental insurance
Vision insurance
Basic and supplemental life insurance
Short- and long-term disability insurance
Accidental death and personal loss insurance
Business travel insurance
Legal services
Identity theft protection
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Employee Assistance Program (EAP)
Tuition reimbursement
Adoption assistance
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Commuter Spending Account
Health Reimbursement Arrangement