Specialist Footwear
About The Position
At DICK’S Sporting Goods, the Specialist – Footwear helps athletes perform at their best by providing expert guidance focused on fit, performance, and comfort. The role drives sales, supports teammates, and creates a personalized, athlete-first experience in a fast-paced retail environment built on teamwork and service. The position is part of a store team focused on delivering exceptional experiences to athletes of all abilities. The Specialist engages athletes to understand their needs, shares accurate product information, and helps maintain an inviting, respectful store environment while following company policies and procedures.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
- Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 pounds, up to 25 times per hour.
- Ability to stand or walk for extended periods, up to 4 hours.
- Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods, up to 2 hours continuously.
Nice To Haves
- Previous retail or customer-facing experience preferred.
Responsibilities
- Proactively engage athletes to understand their shopping needs and deliver an outstanding, personalized experience.
- Provide clear, accurate, and knowledgeable information about products and assortment.
- Anticipate athlete needs and drive sales through product and service recommendations informed by a strong understanding of those needs.
- Assist with onboarding and training new and existing team members as a subject matter expert in the designated store area, focusing on best practices, selling skills, and operational processes.
- Serve as a go-to expert in designated process categories to support smooth execution and productivity.
- Execute processes efficiently while maintaining an athlete-first mindset; ensure products are ready for purchase and athletes are engaged when, where, and how they want.
- Maintain merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
- Promote customer participation in company programs, including the loyalty program, warranty sales, and private-label credit card enrollment.
- Create a welcoming and respectful store environment for teammates and athletes.
- Follow safety, loss prevention, standard operating procedures, and applicable external laws and guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
