Specialist Footwear

DICK'S Sporting Goods•Clackamas, OR

About The Position

The Specialist – Footwear helps athletes perform at their best by providing expert guidance focused on footwear fit, performance, and comfort. The role drives sales, supports teammates, and creates a personalized, athlete-first experience in a fast-paced retail environment built on teamwork and service. Team members are expected to be coachable, accountable, collaborative, and trustworthy, and to help create welcoming and inclusive experiences for athletes of all abilities.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
  • Ability to stand or walk for extended periods, up to 4 hours.
  • Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

  • Previous retail or customer-facing experience preferred.

Responsibilities

  • Proactively engage athletes to understand their shopping needs and deliver an outstanding, world-class athlete experience.
  • Provide clear, accurate, knowledgeable information about products and assortment, anticipate athlete needs, and drive sales through product and service recommendations.
  • Assist with onboarding and training new and existing team members as a subject matter expert, focusing on best practices, selling skills, and operational processes.
  • Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
  • Execute processes efficiently while maintaining an athlete-first mindset; ensure products are ready for purchase and engage athletes when, where, and how they want.
  • Uphold merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
  • Promote and drive participation in company programs, including the customer loyalty program, warranty sales, and private label credit card enrollment.
  • Create a store environment where teammates and athletes are welcome and treated with respect.
  • Follow safety, loss prevention, standard operating procedures, and applicable external laws and guidelines.
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