Specialist Footwear

DICK'S Sporting Goods•Oceanside, CA

9d•$20 - $29•Onsite

About The Position

At DICK’S Sporting Goods, the Specialist Footwear helps athletes perform at their best by providing expert guidance focused on footwear fit, performance, and comfort. The role drives sales, supports teammates, and creates a personalized, athlete-first experience in a fast-paced retail environment built on teamwork and service. The position contributes to an inclusive store environment where athletes and teammates are welcomed, supported, and treated with respect.

Requirements

High school diploma or equivalent.
1–3 years of experience.
Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
Ability to stand or walk for extended periods, up to four hours.
Ability to work at heights greater than four feet using a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods, up to two hours continuously.

Nice To Haves

Previous retail or customer-facing experience.

Responsibilities

Proactively engage athletes to understand their shopping needs and deliver an outstanding experience.
Provide clear, accurate, and knowledgeable information about products and assortment.
Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
Assist with onboarding and training new and existing team members as a subject matter expert, focusing on best practices, selling skills, and operational processes.
Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged in the ways they prefer.
Maintain merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
Promote and drive customer participation in company programs, including the customer loyalty program, warranties, and private-label credit card enrollment.
Help create a welcoming and respectful store environment for teammates and athletes.
Follow company policies and procedures for safety, loss prevention, and standard operating procedures, as well as applicable external laws and guidelines.