Specialist Footwear

DICK'S Sporting Goods•Fort Smith, AR

About The Position

At DICK’S Sporting Goods, the Specialist Footwear helps athletes perform at their best by providing expert footwear guidance focused on fit, performance, and comfort. The role drives sales, supports teammates, and creates a personalized, athlete-first experience in a fast-paced retail environment built on teamwork and service. The position contributes to an inclusive store environment where athletes and teammates are welcomed and treated with respect. It also supports store operations, merchandising standards, team training, and company programs while following applicable policies and procedures.

Requirements

High school diploma or equivalent.
1–3 years of experience.
Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 lbs., up to 25 times per hour.
Ability to stand or walk for extended periods, up to 4 hours.
Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

Previous retail or customer-facing experience.

Responsibilities

Proactively engage athletes to understand their shopping needs and deliver an outstanding, world-class athlete experience.
Provide clear, accurate, and knowledgeable information about products and assortment.
Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
Assist with onboarding and training new and existing team members as a subject matter expert, focusing on best practices, selling skills, and key operational processes.
Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
Execute processes efficiently and effectively while maintaining an athlete-first mindset; ensure products are ready for purchase and athletes are engaged when, where, and how they want.
Maintain company merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
Promote and drive customer participation in company programs, including loyalty programs, warranties, and private-label credit card enrollment.
Create a store environment where teammates and athletes are welcome and treated with respect.
Follow established safety, loss-prevention, and standard operating procedures, as well as applicable laws and external governing guidelines.