Specialist Footwear
About The Position
At DICK’S Sporting Goods, the Specialist – Footwear helps athletes perform at their best by providing expert guidance focused on footwear fit, performance, and comfort. The role drives sales, supports teammates, and creates personalized, athlete-first experiences in a fast-paced retail environment built on teamwork and service. The specialist proactively understands athletes’ needs, provides accurate product information, and recommends products and services. They also serve as a subject matter expert for their store area, support team training, execute operational and merchandising processes, and help maintain an inclusive, welcoming store environment. The company describes its culture as inclusive, diverse, supportive, collaborative, and focused on equipping athletes to achieve their dreams. Candidates are asked not to use AI tools during interviews or assessments. Virtual interviews require cameras to be on, and offers are contingent on a satisfactory background check, which may include ID verification. DICK’S complies with applicable state paid leave requirements and offers a suite of benefits; details are available through the referenced benefits website.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
Nice To Haves
- Previous retail or customer-facing experience preferred.
Responsibilities
- Proactively engage athletes to understand shopping needs and provide a world-class experience with clear, accurate, knowledgeable product and assortment information.
- Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
- Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and operational processes as a subject matter expert.
- Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
- Execute processes efficiently and effectively while maintaining an athlete-first mindset, ensuring products are purchase-ready and athletes are engaged as they prefer.
- Follow merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
- Promote customer participation in company programs, including the customer loyalty program, warranty sales, and private label credit card enrollment.
- Help create a store environment where teammates and athletes are welcomed and treated with respect.
- Follow company safety, loss prevention, and standard operating procedures, along with applicable laws and external governing guidelines.
Benefits
- Paid leave in accordance with applicable state requirements.
- A suite of benefits is offered; details are available at www.benefityourliferesources.com.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
