Specialist Footwear
About The Position
The Specialist – Footwear helps athletes perform at their best by providing expert guidance focused on fit, performance, and comfort. The role drives sales, supports teammates, and creates a personalized, athlete-first experience in a fast-paced retail environment built on teamwork and service. The Specialist proactively engages athletes, learns their shopping needs, and provides clear, accurate, and knowledgeable information about products and assortment. They also serve as a subject matter expert in their store area, support team training, and help ensure effective process execution and product readiness. The role maintains merchandising and presentation standards, promotes company programs, and contributes to a welcoming and respectful store environment while following safety, loss-prevention, and operating policies.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
- Previous retail or customer-facing experience preferred.
Nice To Haves
- Previous retail or customer-facing experience.
Responsibilities
- Proactively engage athletes to understand their shopping needs and deliver an outstanding, world-class athlete experience.
- Provide clear, accurate, and knowledgeable information about products and assortment; anticipate athlete needs and drive sales through product and service recommendations.
- Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and operational processes.
- Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
- Execute processes efficiently while maintaining an athlete-first mindset; ensure products are ready for purchase and athletes are engaged when, where, and how they want.
- Uphold merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
- Promote customer participation in company programs, including the loyalty program, warranty sales, and private-label credit-card enrollment.
- Help create a store environment where teammates and athletes are welcome and treated with respect.
- Follow safety, loss-prevention, and standard operating procedures, as well as applicable external laws and guidelines.
Benefits
- A generous suite of benefits; details are available at www.benefityourliferesources.com.
- Compliance with applicable state paid-leave requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
