Specialist Footwear

DICK'S Sporting Goods • Austin, TX

6d

About The Position

The Specialist – Footwear helps athletes perform at their best by providing expert guidance focused on fit, performance, and comfort. The role drives sales, supports teammates, and creates a personalized, athlete-first experience in a fast-paced retail environment built on teamwork and service. The position contributes to welcoming, inclusive store experiences for athletes of all abilities.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15–35 pounds, up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience.

Responsibilities

• Proactively engage athletes to understand their shopping needs and deliver an outstanding, world-class experience.
• Provide clear, accurate, and knowledgeable information about products and assortment, anticipate athlete needs, and drive sales through product and service recommendations.
• Assist with onboarding and training new and existing team members as a subject matter expert, focusing on best practices, selling skills, and key operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
• Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged in the way they prefer.
• Uphold merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including loyalty programs, warranty sales, and private label credit card enrollment.
• Help create a store environment where teammates and athletes are welcome and treated with respect.
• Follow company safety, loss prevention, and standard operating procedures, as well as applicable laws and external governing guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED