Specialist Footwear
About The Position
At DICK’S Sporting Goods, the Specialist – Footwear helps athletes perform at their best by providing expert guidance focused on fit, performance, and comfort. The role drives sales, supports teammates, and creates a personalized, athlete-first experience in a fast-paced retail environment built on teamwork and service. Specialists engage athletes, understand their needs, share accurate product information, and recommend products and services. They also serve as subject matter experts in footwear-related processes, assist with team training, maintain merchandise and operational standards, and help create a welcoming store environment.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
- Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15–35 lbs., up to 25 times per hour.
- Ability to stand or walk for extended periods, up to 4 hours.
- Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods, up to 2 hours continuously.
Nice To Haves
- Previous retail or customer-facing experience preferred.
Responsibilities
- Proactively engage athletes to understand their shopping needs and deliver an outstanding, world-class experience.
- Provide clear, accurate, and knowledgeable information about products and assortment; anticipate athlete needs and drive sales through relevant product and service recommendations.
- Assist with onboarding and training new and existing team members, sharing area expertise, selling skills, best practices, and key operational processes.
- Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
- Execute processes efficiently while maintaining an athlete-first mindset; ensure products are ready for purchase and athletes are engaged when, where, and how they want.
- Maintain company merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
- Promote customer participation in company programs, including the customer loyalty program, warranty sales, and private label credit card enrollment.
- Create a welcoming and respectful store environment for teammates and athletes.
- Follow safety, loss prevention, and standard operating policies and procedures, as well as applicable laws and external guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
